The gas bill saga continues.
The company, First Utility, was supposed to have sorted out the second 'ghost' account, with different number, according to which I would never have paid electricity or gas in the time I've been here (about a year and a half by now). I'm still getting those bills.
I also received the 'normal' bill for this month. They'd installed a device that allegedly sends meter data via 3G to them. The bill, according to which I spent £80 on gas last month (during which, as an experiment, I was cooking on an electric range instead of the gas hob, there was no central heating use, etc) is an _estimate_, which is supposed not to happen. I'll happily move supplier when this is over but I suspect that wouldn't be the end of it if I did it now. This is turning into something like a Kafka story, or a zombie movie, where when you've think you've killed the monster the hand pops again out of the ground...
The company, First Utility, was supposed to have sorted out the second 'ghost' account, with different number, according to which I would never have paid electricity or gas in the time I've been here (about a year and a half by now). I'm still getting those bills.
I also received the 'normal' bill for this month. They'd installed a device that allegedly sends meter data via 3G to them. The bill, according to which I spent £80 on gas last month (during which, as an experiment, I was cooking on an electric range instead of the gas hob, there was no central heating use, etc) is an _estimate_, which is supposed not to happen. I'll happily move supplier when this is over but I suspect that wouldn't be the end of it if I did it now. This is turning into something like a Kafka story, or a zombie movie, where when you've think you've killed the monster the hand pops again out of the ground...
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