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Just spent three quarters of an hour on the phone to my gas and electricity supplier, First Utility.
Today, after a year protesting to them that I'm paying way too much for gas and there seems to be a meter swap in the building, I received two electricity and gas bills. One, where they acknowledge the mess and credit me for £400 for the overcharge. The second one (same name and address, different account number) claims I've never paid for my gas and leccy and I owe them £1304.84 and to pay them NOW.
Grr.... if you need to change your gas/electric supplier, I strongly recommend you not to consider these people!
Today, after a year protesting to them that I'm paying way too much for gas and there seems to be a meter swap in the building, I received two electricity and gas bills. One, where they acknowledge the mess and credit me for £400 for the overcharge. The second one (same name and address, different account number) claims I've never paid for my gas and leccy and I owe them £1304.84 and to pay them NOW.
Grr.... if you need to change your gas/electric supplier, I strongly recommend you not to consider these people!
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