Today's saga with A2Dominion, the Housing Association that owns the other half of my flat:
On that £800 service charge bill (over and above the £140 they take from me every month, in a building where entropy and disrepair seem to be taking a firm hold):
https://www.facebook.com/flaviomatani/posts/10158069696999919
and on Twitter, which seemed to get a quicker response but then... nothing. Still waiting for them to call back:
https://twitter.com/flaviomatani/status/1228728580517044224
https://twitter.com/flaviomatani/status/1228729345251987457
https://twitter.com/flaviomatani/status/1228730523700408320
a very frustrating phone call, put on hold for over 15 min. to bad music, conversation going in circles without getting anywhere, the person I 'needed' to speak to 'was busy' and would 'phone me back'. They still haven't. The conversation wasn't threatening or rude on their part but they clearly were following a script and I came out of it shaking, as if I had just had a fight or a fright.
https://twitter.com/flaviomatani/status/1229728480432214016
Putting it on Twitter resulted in their contacting me on that medium straight away. But still nothing. As far as I know the £800 charge still stands, haven't heard from them. Frustrating.
https://twitter.com/flaviomatani/status/1229728987896799232
On that £800 service charge bill (over and above the £140 they take from me every month, in a building where entropy and disrepair seem to be taking a firm hold):
https://www.facebook.com/flaviomatani/posts/10158069696999919
and on Twitter, which seemed to get a quicker response but then... nothing. Still waiting for them to call back:
https://twitter.com/flaviomatani/status/1228728580517044224
https://twitter.com/flaviomatani/status/1228729345251987457
https://twitter.com/flaviomatani/status/1228730523700408320
a very frustrating phone call, put on hold for over 15 min. to bad music, conversation going in circles without getting anywhere, the person I 'needed' to speak to 'was busy' and would 'phone me back'. They still haven't. The conversation wasn't threatening or rude on their part but they clearly were following a script and I came out of it shaking, as if I had just had a fight or a fright.
https://twitter.com/flaviomatani/status/1229728480432214016
Putting it on Twitter resulted in their contacting me on that medium straight away. But still nothing. As far as I know the £800 charge still stands, haven't heard from them. Frustrating.
https://twitter.com/flaviomatani/status/1229728987896799232